AI Chatbots
How to create the beginning of a virtual assistant
- Open the training view Scenario.
- On the top, left-hand toolbar, choose Other, and then click Set start. A new yellow state appears. No information needs to be written in this state.
- To add the next state, click Add on the toolbar and select State.
A new blue state is added. The state editing window appears on the right side of the screen.
- Type the name of the state and add the necessary answers that the virtual assistant will provide to the user.
- If needed, create another state and specify the information you want in the state editing window.
- Connect the states with the transitions. To display the answers and other information from the states without delay to the user when he starts a conversation with the virtual assistant, you do not need to specify any conditions for the transitions — they automatically execute one after the other.
- Publish a scenario.