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AI Chatbots

How to create the beginning of a virtual assistant

  1. Open the training view Scenario.
  2. On the top, left-hand toolbar, choose Other, and then click Set start. A new yellow state appears. No information needs to be written in this state.
  3. To add the next state, click Add on the toolbar and select State.

A new blue state is added. The state editing window appears on the right side of the screen.

  1. Type the name of the state and add the necessary answers that the virtual assistant will provide to the user.
  2. If needed, create another state and specify the information you want in the state editing window.
  3. Connect the states with the transitions. To display the answers and other information from the states without delay to the user when he starts a conversation with the virtual assistant, you do not need to specify any conditions for the transitions — they automatically execute one after the other.
  4. Publish a scenario.