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Website translation WordPress

Troubleshooting

I get an unsupported language error​

Recheck the available translation languages:

  1. In the plugin’s settings, open the Automated Translation tab.
  2. At the bottom of the page, click Recheck supported languages to make sure that the added language is not supported.
  3. Send a support request to support@tilde.com.
  4. Once Support have resolved the request, go back to Automated Translation tab in Wordpress and click Save Changes at the bottom of the page.
  5. Go to General tab, make sure that the domain of the added language is correct and click Save Changes at the bottom of the page.

Contact support@tilde.com if the language is still unavailable.

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Some functionality doesn’t work in the translated page​

HTML might be invalid or poorly formatted in the used WordPress theme or other plugins. The plugin can try to fix some of the HTML.

To try Automatedally fixing the HTML:

  1. In the plugin’s settings, open the Advanced tab.
  2. At the top of the page, find the Troubleshooting section.
  3. Next to Fix broken HTML, check “Yes”.

Dynamically loaded content is missing in the translation​

If content inserted using JavaScript is missing in the translation, the plugin can show the dynamic content in the original language before the translation is finished.

To try Automatedally fixing the HTML:

  1. In the plugin’s settings, open the Advanced tab.
  2. At the top of the page, find the Troubleshooting section.
  3. Next to Fix missing dynamic content, check “Yes”.

Post or page titles are empty or broken in the translated page​

To disable post container tags for post titles:

  1. In the plugin’s settings, open the Advanced tab.
  2. Find the Debug section.
  3. Next to Disable post container tags for post title, check “Yes”.

Filter Gettext wrapping from post content, titles or meta​

To filter Gettext wrapping such as #!trpst#trp-gettext from updated or future posts:

  1. In the plugin’s settings, open the Advanced tab.
  2. At the top of the page, find the Troubleshooting section.
  3. Next to Filter Gettext wrapping from post content and title, check “Yes”.

or

  1. Next to Filter Gettext wrapping from post meta, check “Yes”.
  2. At the bottom of the page, click Save Changes.
warning

We recommend making a database backup before enabling these settings.

I'm encountering other issues​

Please refer to Reporting issues.