AI Chatbots

How to hide a part of the scenario from a user

If the virtual assistant is already available for users and there is a need to hide a specific part of the scenario from a user (this part is still being developed or needs to be updated), you can use a password. You can get to the hidden part of the scenario only by typing a password in the text.

1. Use a letter and digit combination for a password that the user might not be able to type unintentionally when talking to a virtual assistant.
2. Write it down in the entities.
3. Specify the password as an entity on the transition that connects the hidden part to the rest of the scenario.