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Speech-to-text Real-time event transcription

Troubleshooting

Transcription not starting​

If pressing "Start transcribing" in the Event view doesn't initiate the process, please verify that your browser is granted microphone access. Check your browser settings to ensure the website is authorized to use your microphone.

microphone permissions

If transcription does not appear when you press 'Start Transcribing' and speak into the microphone, try selecting a different input device from the microphone dropdown menu

select different device

"No internet connection, please reload the page" Error​

If you see this error message:

  1. Check Your Internet Connection, ensure you are connected to the internet.
  2. Reload the page to see if the issue resolves.

no internet connection error

For more details on the issue, open the browser console by navigating to Developer Tools > Console.

Find the error message and forward it to our support team at support@tilde.com.

I'm encountering other transcription issues​

Please refer to Reporting issues.